With the rapid growth and evolving applications of social media—including Facebook, Twitter, blogs, etc.—Roland Corporation U.S. has created guidelines for its employees who use these avenues, either in a personal capacity or as part of their job. These guidelines have been developed to help our employees participate in this new and evolving form of communication in a manner that is not only consistent with the company’s expectations, but also with the quality and customer service that has made the Roland brand what it is today.
In managing any official Roland social media account, our employees observe all laws and follow a comprehensive internal policy. To keep up with the rapidly changing nature of social media, we review and revise this policy on an ongoing basis.
Employees are also expected to follow this internal policy when engaging in any social media activities on their own personal time.
Some of the basic tenets of this policy include, but are not limited to, the following:
Because of the casual, fluid nature of social media, information you read about Roland on social media sites should not necessarily be regarded as official announcements or observations. For authorized announcements, news releases, and product information, please visit www.RolandUS.com.
If you have any questions about Roland’s social media policies, please contact us at firstname.lastname@example.org.